A little help.
Email staticdevmail@gmail.com and we will get back to you.
Get the app
Stridely is for iPhone, iOS 17 or later. During the beta, your host or friend sends you an install link along with their invite. Once Stridely is on the App Store this page will link straight to it.
Steps look behind?
Open the app and pull down on Today after unlocking your iPhone. If Today says step access needs fixing, tap it: Settings → Steps → Fix step access walks you through it. Otherwise check Settings → Health → Data Access & Devices for Apple Health, or Settings → Privacy & Security → Motion & Fitness for the iPhone's own counter. Health updates can take a few minutes to arrive from an Apple Watch. Turn on Live count under Settings → Steps if you want the number to move between Health's updates.
Why does it ask for my location?
Only for walks, and only if you let it. When you start a walk you can choose to draw it on a map; the first time, your iPhone asks for location while the app is in use. The route is saved on your phone and never uploaded to us. Asking for a loop from where you stand uses your location once, to know where to start. You can walk without it, and the walk is then measured from your steps. Change your mind any time under Settings → Steps → Route access.
My walk has no map
Either the walk was started with Draw this walk on a map turned off, or location is off for Stridely. Settings → Steps → Route access shows which, and the one-tap Start walking always draws a map when it can. Indoors or under tall buildings the line can pause where the sky is out of sight; the steps keep counting.
Where do loops come from?
Apple Maps. Say how far you want to walk and Stridely asks Apple for walking directions, leg by leg, until it has a few loops that start and end where you are; a route you draw is built the same way, one leg per point you tap. Your start point and the points you tap go to Apple the way they would if you asked the Maps app for directions, and never to us. Loops need the internet for a moment, they follow streets and marked paths, so one through open parkland may keep to the roads around it, and if a loop is not quite the distance you asked for, its card says so. Save a loop or a drawn route and it is yours to walk, walk again or send to a friend, like any other.
Joining a circle
Tap the invite link your host shared, or paste the invite code under Circles → Have an invite code? If the circle requires approval, the host will let you in.
What counts in a circle?
Your daily step total, as the host set it up: most steps, most days over the goal, or one shared number. A host can choose to count only certain hours, or cap how much of a day counts; the circle's page says so. A walk's route stays on your phone; the circle never sees it.
Adding a friend
Tap the friend link they sent, or go to Friends → Add a friend and enter their code under Have their code? Friends see each other's daily totals, nothing more.
New phone or reinstalled?
Sign in with Apple again and everything on the server comes back; the app also remembers your sign-in through iCloud Keychain, so a new iPhone usually lands on Welcome back. Walks, routes and day photos live only on the phone they were made on.
The widget
Hold your home screen, tap the plus, and search for Stridely. It shows today's steps, the goal ring and your streak. During a walk the lock screen keeps the clock and the distance running.
Leave, export or delete
Leave a circle from its menu. Export your data as a spreadsheet or delete your account from Settings. Deleting removes everything on our side right away, including any circle photo you set as a host. Transfer hosting first if you want a circle you host to continue.
Report a concern
Use Report on any member or circle, or Block to stop seeing someone. Blocked people can be unblocked under Settings → Sharing → Blocked people. Reports go only to us and are reviewed promptly.